What we do

Enabling young professionals

We strengthen bonds and promote collaboration between international partner companies, creating a web of local support, knowledge and best practices. This helps to enable young professionals in Africa to participate in ICT related trainings and further education programmes.

Information and Communication Technology (ICT) drives economic growth

Since the beginning of this millennium, Africa witnessed a significant growth in Information and Communications Technology (ICT), particularly in mobile industry. Growth in this sector drives economic and social progess for countries. In consequence, a lot of African governments set a focus on this promising industry of the future and support initiatives in the ICT sector.  New technologies and digitalization have the potential to lead Africa to greater strength and to improve the lives of Africa’s people. However, access to the internet and the appropriate digital skills are needed to empower man and women for a favorable usage of the industry. That is why the DSAA and its member companies of the DSAA set a high focus on training digital skills and employing young talent

Entry level software development in Rwanda aka. “The Gym”

The Gym, hosted by Ape Unit, is a highly intense software development training program that aims to produce the best developers in […]

Tech Capacity Building and Outsourcing Programme

The DSAA member company SOLVIT AFRICA is an Ed-Tech company where they pride themselves in creating employment for the youth throu […]

Cloud Services Training Programme

To continue its efforts for the local development of the IT industry in Rwanda, the DSAA supported an entry-level training program […]

Africa as new destination for Business Process Outsourcing (BPO)

Well-established Business Process Outsourcing (BPO) destinations like Eastern Europe, India, and the Philippines are becoming saturated and the competition for labor is rising. That is why new outsourcing markets need to emerge and thereby, Africa is a highly interesting market for European companies. In the past, Africa has been overlooked as an outsourcing destination. However, the continent offers a huge potential and great advantages when it comes to BPO opportunities. With a median age of 25, Africa is the world’s youngest region. There is a high rate of unemployment and underemployment in many African countries leading to a massive amount of people looking for jobs and career opportunities. Creating BPO structures in African countries also offers the opportunity to gain visibility and establish new consumer markets. An advantage for European companies in specific is the time zone we are sharing with most African countries with a maximum time difference of two hours. Additionally, English is the first or second language in many African countries. With its training programmes in the BPO industry, the DSAA supports companies that invest in socially conscious practices enabling sustainable job creation and career opportunities for young talent and disadvantaged individuals.

On-the-job Middle Management Training Programm

Business process outsourcing (BPO) is an opportunity to source qualified ICT-talents internationally. DSAA member company Webhelp […]

Entry Level Training Programme

In this training program, the DSAA member company Majorel offered newcomers an in-depth training in soft skills and IT, which aime […]

Content Moderation & Customer Engagement Training

The DSAA member company eSal developed and implemented two 4-week training programmes with subsequent job placement support focuse […]

Empowerment of women and people with disabilities

Information and Communication Technology for gender equality

Even though they account for half of the world’s population, 259 million fewer women then men have access to the Internet. In consequence, Internet driven career fields are currently strongly male-dominated. If women are unable to access the Internet, they are unable to develop the necessary digital skills to engage in digital spaces, which diminishes their opportunities to pursue careers in ICT. However, bringing women into technology is necessary to develop innovations that meet women’s needs and to promote gender equality. At the same time, integrating women into digital processes will also set a spotlight on the importance of protecting the rights of women and girls in digital spaces and addressing online and ICT-facilitated gender-based violence. That is why the DSAA recognizes the need of bringing more girls and women into digital education and aims at closing the digital gender gap and to decrease social inequalities. In our training programmes, we are aiming for a minimum of 30% of women participants. Until 2025, we want to rise the share up t0 50 %. Thereby, it is our role to support our member companies in successfully recruiting women for their training programmes and desgining the programmes appealing for future female programmers. Currently, together with in-visible – an agency promoting gender euality –  the DSAA is working on a gender handbook for HR, management, and employees that offers perspectives and solutions for unconscious gender biases in recruiting processes, gender based discrimination at the workplace, guidelines for inclusive leadership, among other things.

Did you know ... ?

286 years

would it take at the current rate of progress, to remove discriminatory laws and close prevailing gaps in legal protections for women and girls

Only 22%

of positions in artificial intelligence are held by women (WEF Report)

38 %

of women experienced online violence, a study of 51 countries revealed. (2022 Gender Snapshot Report)

Flavia, SOLVIT

Flavia has been a trainee at the DSAA member company SOLVIT. SOLVIT is making a high contribution to motivate women for ICT career paths by offering training programmes with all-female cohorts. The feedback is amazing:

“I am extremely grateful for SOLVIT AFRICA’s invaluable assistance in enhancing my skills through their bootcamp. Their training programmes equipped me with the necessary expertise I needed to secure a fantastic job. Their dedication and commitment to empowering individuals like me is truly commendable! I recommend SOLVIT AFRICA to anyone seeking professional growth and career advancement.”

Digital innovations foster inclusive working environments.

Disability is often defined as a mental or physical condition that makes it difficult for people with the disability to engage in a broad range of activities in life. However, disability activists emphasize that disability is less about the condition or state of the body, and more about restrictions and hurdles that society imposes upon people with disabilities. This is the result of societies having certain ideas about what everyone is supposed to be able to do. In consequence, infrastructure, media, and much more are created accordingly, manifesting hurdles for people with disabilities. In consequence, persons with disabilities show the experience of being exposed to discrimination, social exclusion, and poverty. Through effective use of ICTs and digital innovations, people with disabilities can be effectively empowered. Inclusive technologies can provide flexible learning opportunities, ease information sharing, offer networking opportunities with disability advocates in other countries, and facilitate employment, self-sufficiency and, thereby, independence. By setting a focus on including people with disabilities in DSAA funded training programmes, the DSAA is aiming to support these goals and to work towards more inclusive and fair digital spaces.

Did you know ... ?


in teams and companies has a positive impact on the performance.

Over 80 %

of PwDs live in isolated rural areas in developing countries.

90 %

is the unemployment rate for PwDin developing countries and up to 70 % in developed countries


Mit dem Laden des Videos akzeptieren Sie die Datenschutzerklärung von YouTube.
Mehr erfahren

Video laden

Contact us

We are looking forward to hearing from you!
Get to know more about the DSAA, its member companies, and how the association can support your business by contacting us.


Côte D’ivoire





Did you know?
The time zone of Africa is the same or very similar to the CET / European time.

Sign-up for our newsletter

Please correct the marked field(s) below.