CCI is the latest business to join DSAA’s initiative to drive employment in Africa and create sustainable value across the continent. CCI is an established business with over 15 years of experience serving clients in the USA, UK, Australia and Africa, they are the largest outsourcer in Africa with largest operational sites in South Africa, followed by Kenya and offer world class customer experience solutions that derive true value for clients and their customers.

“We are immensely proud to join DSAA and to be contributing to sustainable efforts that will bring long term socio-economic value to Rwanda & Ghana. Our Impact Sourcing model and capabilities have not only allowed us to recruit and train untapped potential within South Africa & Kenya – creating a team that truly makes CCI a force to be reckoned with. It has positively impacted the lives of over 150,000 people and is a source of enormous pride that we continue to replicate in other African markets.” – Humphrey Davis, Group Head of Marketing & Sales

CCI is the latest business to join DSAA’s initiative to drive employment in Africa and create sustainable value across the continent. As CCI continues expansion of its operations into Rwanda & Ghana, the business will bring with it a robust understanding of the African BPO Sector and work alongside DSAA and its network of Digital Leaders to facilitate socio-economic impact in these markets and create jobs within the BPO & IT sectors. Rwanda & Ghana have garnered growing investment interest, with Rwanda fast developing into a future digital Hub for Africa. With the DSAA membership, CCI will be able to provide rapid scalability and increased capability for clients.