This report finds that Africa offers a unique opportunity for European companies to address an increasing shortage of digitally skilled professionals. This is the result of a decrease in young talent due to demographic developments and an increase in demand due to digital transformation. This has resulted in mounting costs for companies and ultimately threatens their long-term sustainability. Offshoring destinations such as South Asia and Eastern Europe, which were favoured in the past, also present challenges regarding a shortage of skills, rising costs and location-specific risks. By contrast, Africa has many young digital natives that are searching for employment opportunities. Improved education, competitive markets and geographic advantages make the continent an obvious choice for offshoring digital services. Rapid improvements in the digital service industry and skills offered can already be observed, which mean that companies can benefit from these developments.
You may access the study here.